Hi,
I have had the Floodlight E340 installed now for 3 days now. Last night, the lights came on and never turned off.
I have it set to come on with detected motion for 30 seconds.
I tried changing the settings, I even turned the camera off in the App, but the lights would not go off. I turned the power off to the camera and of course the lights went out. But turning the power back on again, the lights came back on again.
The lights are off now with the power on, and it’s daylight out.
Any suggestions on what I can do tonight if this repeats?
Thanks for your help in advance.
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Hi there! Sorry for the hassle. Could you drop an email to support@eufylife.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Additionally, if you have any related videos of the issue and the device’s SN (Serial Number), that would be even better. We will have a dedicated engineer follow up on your issue.