Dec 9th, 2025 I have 3 x S340 ; after firmware version:3.3.0.0(auto update Dec 5, 2025 at 2:30:11 With Full
sunlight the Cameras are No longer charging. Tried contacting support : No Agents are avaiilable to soeak to , just a bot / AI …
Sent support email , Ticket Re: [#TNR345267377]: and got the useless standard in appropriate pre-scripted response …
I used to have Arlo pro (no subscription edition ) they worked great … only issue was battery replacement - i guess if the batteries die on these Eufy i will go back to the Arlo…
Why is the Firmware Not tested ? Why are we in USA forced to do upgrades (its auto updates) ?
Why are the release notes vague ?
Why is the Audio recordings so bad ?
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Same update broke solar panel. Stuck at 92% showing no data updates, no charging activies.
Performed every possible “fix” to no avail.
Compare to my e30, its solar is working fine with same sun exposure. It’s working even without direct sun light hitting it.
Why can’t eufy be consistent in their products across lines? Even simple data, icon display are inconsistent all across. Hire new programmers and personnel with some competence and common sense. Please!