Eufy Security App shows camera turned off, but it's ON

I just updated the app on my phone.

When I view my cameras, they all appear as they normally would.

EXCEPT my Outdoor Cam Pro. Now it always shows “Camera has been turned off”. If I turn it on via the app, as soon as I go back, it just shows the same message.

The camera is still working, detecting humans, and sending alerts.

I tried deleting and re-setting the camera, but it’s still the same. I think it must be an issue with the latest version of the app ?

7 Likes

Same issue but it’s with 1 of the 2 of my indoor cam 2K. The other one works as expected. But this one says it’s been turned off and turning it on produces the same results as you. It is definitely on, connected to the network, and to my homebase 3

my doorbell has been plsying up the past few days…… not sure if it’s related to your issue as you’ve got indoor cameras.xxx but it’s so frustrating

Well done, always good to keep updated

Same here with the Indoor 2k camera. Looks like something they did since it’s over multiple devices