I have the app and my partner has the app, my partner is the main account holder and he shares the devices with me on my phone/app. on my app the 2 cameras say, camera has been turned off and on my partners phone they are there online and viewable. we have tried everything aka rebooting all cameras, devices, and Internet. uninstalling and reinstalling the app, clearing the cache. unsharing and resharing the cameras. nothing works anyone else have this? or know a fix? tried to upload the problem to eufy for troubleshooting and it gets to 95%uploaded and then just stops …
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