Eufy Smart Display E10 doesn’t show Doorbell anymore

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1

Hello everyone,

I’m using the Eufy Smart Display E10 together with my Eufy Doorbell (T8210C). Everything worked perfectly for months — whenever someone rang the doorbell, the live view appeared automatically on the Smart Display.

Since a few days, the doorbell no longer shows up on the Smart Display, although it still works perfectly fine in the Eufy Security app.
In the Smart Display, I can still see the Chime, but it shows “0 cameras connected”, even though the doorbell is clearly linked and working in the app without any issues.

I already tried the following steps:

  • Reset the Smart Display, Doorbell, and Chime to factory settings
  • Reconnected all devices to the same 2.4 GHz Wi-Fi
  • Checked for the latest firmware updates

Unfortunately, the issue persists. My Floodlight Cam still appears correctly on the Smart Display — only the doorbell has disappeared.

I’ve already contacted Eufy Support and am currently waiting for a response, but maybe someone here has experienced the same problem or found a workaround.

Thanks in advance!

3 Likes
2

I’m having the same issue. Not sure if it was a recent update or what.

1 Like
3

I am having the exact same issue as you with the smart display and the T8210C doorbell. I believe the recent update to the e10 display caused this issue.
I still am waiting for a response also.

1 Like
4

Today’s update fixed the issue where the Doorbell wasn’t showing on the Smart Display - it’s now visible again.

However, the Auto Live View still doesn’t work when someone presses the doorbell. Before the update everything worked perfectly.

2 Likes
5

Hello, same here. No Auto Live View and no ringing at the display, when pressing the doorbell;
but I have not noticed an Update.

1 Like
6

Same here, same issue

2 Likes