Failed to request (801)

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1

Hi,

I want to add a new response to my Eufy Video doorbell. After recording I hit the safe button and I get the message Failed to request (801)

Using a Homebase 3

Any ideas?

14 Likes
2

Check your network connection:

Ensure your Homebase 3 and doorbell have a strong Wi-Fi signal

Restart your router and Homebase 3

1 Like
3

Same issue here - I get 801 error when trying to save a Quick response. I’ve reset the homebase but got the same error even after that. I have full signal and can view video stream without any issues. I’m assuming it’s a software issue / bug.

2 Likes
4

Thanks for your feedback, our R&D team has noticed this issue, and they will fix it as soon, sincerely thank you for your patience in advance.

3 Likes
6

Same issue here - I get 801 error when trying to save a Quick response

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Hello

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Hello

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Any update on solving this issue?

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