Hi, I have a Eufy C24 outdoor camera which I’ve always been able to record 24/7 on my installed sd card and review it back via the app. Last week I purchased a HomeBase s380 and had a message saying I cannot record 24/7 as I didn’t have an ssd installed. I’ve since purchased a drive but still can’t review 24/7 recording from the camera. All I can view is the event triggers via the app. Am I doing something wrong?
Thanks
Check in the settings for the camera.., the AI home base connection.
See if the setting is set to record onto the hard drive and continuous recording.
