This is a good idea from EUFY, I bought all of my CCTV etc, and hopefully in the future I will be able to replace old equipment with new? Yes it’s abit of a shame UK not geting the same value vouchers? Needs to be looked at by Eufy.
great
Still waiting on 300 credits
I got some of mine Saturday only 300 of the 900 hopefully they didn’t put a limit on them. I will see what happens Monday morning I’m in the eastern time zone USA 
right now it is 1pm here and 2am in China. I actually got a email from support Friday that said points were going to be given out by Saturday and again some did. I don’t know if they emailed everyone but when this problem 1st started back on February 10th I emailed support and told them about the problem so that is probably why they emailed me this past Friday night.
Let us know what happens for you
you mentioned you have bought all your security equipment and I assume it’s all Eufy have you registered all of them through the app E Warranty option??? It’s worth 200 points each no matter where you bought them from
I only registered a few (too late for the other) of them recently. Before I was not following or posting on Eufy.
It shouldn’t be to late to register it and get points maybe to late for a warranty claim. I would try if you still have order number somewhere weather from amazon or eufy directly
Good to know it’s been addressed.
the points do expire after 365 days though so make sure you order gift cards before they expire. The gift cards themselves DO NOT EXPIRE
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Thanks for heads up!
Thanks for the feedback
Still not updating credits on my phone 12th of march
Strange you should contact support via email. It’s been fixed for me and I received most of my missing points
How is the fix going February has come and gone. Can we get an update on this issue
That is very frustrating to say the least
On 3/31 and 4/2 they reissued a lot of credits back to me. I continued uploading videos, liking and commenting until I got to 15,000 credits. Once I redeemed them for $150 gift cards, on 4/13 the redemption on both show cancelled. “Credits were incorrectly applied to your account and your balance has been corrected” Very disappointed Eufy. Make sure you use your credits before the year is up and at least buy gift cards to use later
Unfortunately. And some days you won’t get credits at all for commenting and liking in the community. And most recently, I’ve noticed redeeming points for gift cards get cancelled and they don’t refund the points.
Oh no I hope I don’t get screwed I’ve been saving up points to see if they offer 1/2 points deals again for fan week. According to a search. Fan week started April 23rd but I haven’t seen any special offers yet referencing fan week. They did it last year. I have been getting all my points every day for likes and comments and new posts. Maybe you can email support and ask them what is going on with your points. Good luck
