Indoor Chime Box Doesn't Always Ring

When the video doorbell is rung, the indoor chime box doesn’t always ring; I only am notified by the phone app. Might it be because I have the chime box plugged into a power strip rather than a wall socket? (TIA.)

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The power strip wouldn’t affect the chime box, see if plugging the chime box closer to the doorbell solves the issue.

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:thinking: .

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Do you set chime setting correctly in app ?

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I’ll try that, thanks!

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Don’t know how to do that, don’t see a setting for that in the app.

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If all setting is correct and it still have problem, you try to reinstall or reset it.

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Sorry, I can’t find where to do the setting or re-setting of the doorbell chime, I assume it’s somewhere in the phone app but don’t see it.

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