This segment grew out of Action Updates, where we gather the most common suggestions and feedback, and give detailed responses all in one place.
VoiceFAQs is a chance for you to freely share your thoughts, suggestions, and feedback on our products. We’re excited to hear from you, so keep the conversation going in the comments!
Note: When leaving a question or feedback, make sure to include your product model.
Below are the top questions for this edition.
That’s all for Vol.01 VoiceFAQs. Don’t forget to drop your suggestions or questions in the comments — they’ll be reviewed and addressed in future editions of the series.
We need a good and complete Home assistant integration, like all competitors. I would not buy Eufy again, if it doesn’t support it. It’s a shame because most other competitors have good HA integrations.
Can you make the robot clean the length and then the width of the floor. So it goes around the edges and then cleans lengthways. But it leaves lines when it’s mopping missing those sections so I’d love if it would then mop across the floors so that it’s thoughly clean. For the price of the unit I would expect a decent clean.
X10 pro Omni
It would be nice if we could set a “go zone.” Currently, there are areas in my home that the robot absolutely could and should clean, but due to something in the software, that deems the area an obstacle to avoid, the area doesn’t get cleaned. It would be nice if we were allowed to “teach” the robot that some areas are safe, regardless of what their sensors tell them.
i don’t understand why x10 pro need to fill the on board watertank everytime I pause a mop session on a floor with no base station. I can mop a minute, pause, start again, and there is no water anymore. If I do the same on my first floor with the base station, I can pause and start multiple times, and still water left. Strange.
The map on x10 pro change every time I do a clean. Sometimes the path to another room change to a wall. Sometimes parts of a room disappear. Carpets disappear. I want the room to be as it was from start. Just save the map and don’t change the map.
Would be great to support multi storey buildings.
I’d love to be able to pick up the vacuum and drop it on the first floor to vacuum there as well even without a base and create a map as well, to track movement etc. It shouldn’t need a base as a reference point with LiDAR.
I would like to see a sensor or something that would detect unusual objects or fluids, something like if a pet is sick and throws up, diarrhea, food, etc. then stops before it smears everything everywhere.
, where we gather the most common suggestions and feedback, and give detailed responses all in one place.
Note: When leaving a question or feedback, make sure to include your product model.
Don’t forget to drop your suggestions or questions in the comments — they’ll be reviewed and addressed in future editions of the series.