📣 Security App Upgrade Notice

[liquidfire22]

WPA3 encryption on the hidden wifi network that gets generated from the Homebase would be nice as a security upgrade going forward.
WPA2 just doesn’t cut it , I’ve had to purposely segregate eufy on a separate vlan for this very reason.

[kev6501]

I’d like the snooze feature to apply to both recording and notifications. I have to turn the cameras off if I don’t want 100 clips of me mowing the lawn or clearing the driveway.

[lbr184]

Hopefully they allow the ability to leave camera views open without it timing out or at least be able to turn time limit off or on.

[lbr184]

That would be awesome. Streaming of multiple cams that are non-pro. You can do it with pro versions. I have 3 and love it. Should be a feature they all have.

[ric13081]

It needs to be fixed. We need our cats to show up in the motion sensor for the doorbell camera.

[ric13081]

What happened to make you want to separate the vlan and WPA2?

[tch271]

I agree with everyone else charging a fee for use would hurt your marketing greatly. Keep doing the good job you are doing and business will grow!

[lba68]

EUFY OWNERS!!! DO NOT START TO CHARGE CUSTOMERS FOR ANYTHING. IM A SENIOR CITIZEN THAT PAID THOUSANDS FOR MANY OF YOUR PRODUCTS FOR ONE REASON ONLY AND THAT IS I DONT HAVE TO PAY ANY FEE TO USE THEM. I CANT AFFORD TO PAY ANY FEE NOW THAT YOU TOOK ALL MY MONEY FOR YOUR PRODUCTS. I HAVE TO HAVE EVERY EXTRA PENNY TO FEED MY LARGE FERAL CAT COLONY. IF YOU START TO CHARGE I WILL NOT USE NOR EVER PURCHASE ANOTHER EUFY PRODUCT AND I WILL TELL ALL MY SENIOR FRIENDS TO NEVER PURCHASE FROM EUFY AGAIN. AND WHY HAVE YOU NOT INVENTED A WAY WE CAN KEEP OUR CAMERAS ON 24/7 AS TO BE ABLE TO LOOK AT THE GOINGS ON ALL THE TIME? I WANT TO BE ABLE TO HAVE MY CAMERAS ON MY ALEXA DEVICE SHOWING MY OUTSIDE CONTINUOUSLY WITHOUT DRAINING THE BATTERIES. Thank you

[Suz1784]

Yip same here!

[fst33]

They need to decide if they want repeat hardware customers or just become another greedy software company with monthly fees! I have seen other companies do this, only to put themselves out of business!

[daz526]

I would love to be able to name things that are recognised by the AI like when it says “pets” and it is a random animal or “vehicle” and I can say what it is lorry, truck, or in my case narrow boat, tug or barge with AI it can learn.

[ced794]

Thanks! Hope that we will be able to set a cutoff time for “when motion stops” as somtimes that function does stop recordings a bit too soon Thanks in advance and for all the great work, love the entire eufy suite of products!
oh and please make the solar charging stats work as well, i know its in beta right now but it looks to be an awesome feature yet somehow doesnt work on my solar powered/connected cameras (yet)

[Ser3224]

Great news! I hope it fixes the events issue where I get a notification of an event but the events tab shows no events

[steve847]

My app keeps detecting snowflakes as a person, drives me and my wife crazy! Really hope this is fixed with the new version

[the11827]

If that happens the whole kit will be going in the bin, it cost enough without extra fees

[ted503]

It would be nice if the Eufy cameras can be connected to Wi-Fi 2.4GHz and also 5GHz bands to assist in better connectivity.

[fil910]

Graphically marking videos as viewed would be appreciated. Something the Wyze app does that I really found helpful when looking through recordings.

[Bet3251]

All updates are like dropping pebble into the pond, ripple effects bound to happen:) just hope it’s not a boulder size drop we are new eufy users and love the SoloCam S340

[lor4291]

I just hope I get my thumbnail preview feature back!!

[car19572]

The camera never worked properly! I can get out an in the house without being noticed hopefully you guys get is right now…but I don’t think so. New Year’s resolution…buy a real surveillance camera and never go back to Eufy garbage.