The last few weeks my parents wired doorbell camera hasn’t been working properly- it keeps saying it’s offline. I’ve reset it, checked the connection, updated the eufy app, reconnected it, double checked the wifi connection, and yet it STILL isn’t consistent. HOW can I fix this??
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Hi, during the adding device process, there is a page to test the current place’s wifi signal, how is it?
I will have to get back to you on that. I went to check it and this is one of those times where it’s up and running 
its been so inconsistent and definitely tends not to work more at night 
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I would look at and troubleshoot the home’s wifi.
Try rebooting the home router/wifi to see if you can get it back online. Then in the setup process on the device see what it says about the wifi signal.
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Mine goes offline every now and then for no apparent reason and it is hard wired!! 
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