Face Detection Keeps Misidentifying People as a Family Member

Hi all,

I’m having repeated issues with the AI face detection. It keeps tagging new or unfamiliar people as an existing family member — even after I’ve manually corrected the ID multiple times.

The latest example: someone completely unrelated was picked up today, and it was automatically matched to a family member’s face. I’ve corrected these mistakes in the app before, but it doesn’t seem to help — the system just keeps doing it. It’s happening far too often to be random.

I’m now wondering:

  • Does correcting the face ID actually train the system over time?
  • Would it help to delete the face profile from Face Management and re-add it using a passport-style photo (i.e. clearer and more front-facing)?

It feels like the AI isn’t learning from my inputs. If anyone has managed to improve accuracy or found a better workflow, I’d appreciate the advice.