The AI facial r

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The AI facial recognition is messing up! :angry: It keeps saying that’s me in the video, but it’s not! :woman_facepalming: I’ve sent feedback, but I don’t know how to delete the picture or change the name of the person. :woman_shrugging: #FacialRecognition #AI #TechFail #HelpMe
https://VIDEO_URL?video_id=d0f3406ce553057a0003cb4dd3cbf51fixx

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We’ve reported the detection error you mentioned to the technical team. We sincerely apologize for the inconvenience caused! You can also try the following tips to improve detection accuracy.
https://inspire.eufy.com/web/topic/4499593

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Out of interest, have you also provided the link I shared earlier regarding the AI misidentifications? This issue seems to go beyond a one-off problem — we’ve seen repeated instances where faces are either misidentified or not recognised at all, even after correcting the errors and donating the videos to the relevant team.

Unfortunately, despite these efforts, the same mistakes keep occurring. It would be great to know if there’s a more permanent fix in the works, as this is starting to undermine trust in the system.