Is anyone out there encountering issues with their S340 cameras or any camera connecting to live feeds after the recent February 2026 firmware update to both HomeBase3, and SoloCam S340? Eufy pushed an update on 28th March 2026, and after these updates I’ve encountered issues connecting to cameras,…

Yeah, the Homebase 3 firmware was updated at the same time that the S340s were. It does make you question if they quality control their code before they push it out to users, but I suppose you can never catch everything. But the same day of the update, those S340s stopped working - all other cameras…

Same issue here. I have three SoloCam S340 units (T8170), all running standalone without a HomeBase. All three completely lost Wi-Fi connectivity after the February 2026 firmware update. None of them will connect to my 2.4GHz network at all — not intermittent, completely dead. What I’ve already tri…

Update after contacting eufy support directly: they denied that any firmware update was pushed to the S340 units. Let that sink in. Three S340 cameras. One is brand new. The other two were working perfectly. All three stopped connecting to Wi-Fi at the exact same time. Meanwhile, every other eufy c…

I did get an email from Eufy after submitting video of the issues - I got the following response: ‘ They have confirmed that this is indeed a software-related problem, and we sincerely apologize for the poor experience it has caused. The issue will be addressed in an upcoming urgent app update (ve…

Excuse my audacity…but how will a firmware update at this point be effective if the cameras are having an issie connecting to wifi? Lmao How will the update happen without connectivity?

It baffles me also, and moreso after just receiving a contradictory email stating; “ From what you’ve described, the issue appears to be closely related to the current app behavior rather than your device itself. “ So one says it’s firmware, the other says it’s app related :confused: I don’t even…

I can understand the concern, and I hope they alleviate the issue. How can an app update fix the no connectivity to Wi-Fi issue if the cameras cannot connect to Wi-Fi to receive a firmware update?? The only possible thing is perhaps in an app update they provide a code/firmware update for the affe…

HELP!!! I’m a relatively new user and haven’t yet been impressed. I switched from Arlo because I liked the idea of solar cameras and non cloud storage, but the sensor on these cameras suck. They are in same position as the previous cameras (about 20’ from the dòor), but can’t seem to capture the kid…

My system stopped working on 27th February 2026, the same day they pushed a firmware update to HomeBase 3. This update caused the HomeKit sync error on my Android device, forcing me into an unnecessary factory reset which has now left my cameras — mounted over 3 metres high — unpaired and inaccessib…

S340/Homebase3 problem. Device display says online, but can’t connect to live feed. Can’t delete recorded events. Can’t delete device. Cleared storage on HB3, nothing. Reinstall eufy app, nothing. Seems the update is iffy since my other camera works fine but slow to connect/display live or recorde…

February firmware update causing havoc

eufy Ask Community

jd164 March 11, 2026, 1:26am 18

Hmmm try restarting the iPad, maybe some app code hasn’t taken effect yet.

Topic		Replies	Views
Cameras offline since update Archived	14	632	May 31, 2022
Hi. I haven't u Ask Community Security-Solution , Security , AskAndAdvice	12	64	June 18, 2025
Outdoor Cam pro problem with firmware version 2.0.8.0 Ask Community Security-Solution , Wired Cam , Security , AskAndAdvice	56	1284	May 30, 2025
eufy Security Floodlight Camera E340 Ask Community Security-Solution , Floodlight Cam E340 , Alarm System , Security , AskAndAdvice	1	47	January 24, 2026
Never again: security - zero; hype - ten Archived	2	890	August 16, 2020

February firmware update causing havoc

Related topics