Does anyone else have the problem that the new community videos don’t load? Since today, it doesn’t work for me either via the app function or via the normal website.
The videos that are older than one day still work perfectly.
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I do. Some are working today but not all. I’m on Android Samsung S21
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Yeah same here, though I can view the videos of older posts though.
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The will figure out the bug shortly. It’s still new
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Thanks for your responses. Glad it’s not just me. Hopefully the bug can be fixed in the next few days.
Yes, but I thought it was my phone or internet.
Yeah just trxt
Yep
Seems to be back working today for me on Android app
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Works for me too. Really quick bug fix.
New current posts of videos are not being displayed for me as of yet, using Android and on Chrome browser.
I’m able to watch videos posted from 4 days ago though.
Everything is working again for me. Hopefully you will be able to watch the videos again soon.
it keeps freezing up on me and i can’t slide up to view other videos Eufy please fix quickly
For the past a few days, I had similar issues too. Wonder whether it was a temporary server down performance
Hey folks, am I the only one still with this issue?
As new posts with videos only show text like this…https://VIDEO_URL?video_id=1f7c99bd3e758bfbb1fac4ee5a8d59b797I
There’s no video window with a play button displayed.
Though the odd thing is I can see videos posted from 15 days ago and afterwards…
Using Chrome web browser on Android 10
Everything is working perfectly again for me. I can also see the video in your message.
Maybe try a restart of your home base. Assuming you have already updated your Android app and restarted your phone. Likewise you computer and updated Chrome
@spa1729 that’s weird I wasn’t expecting you to be able to see it, it wasn’t my video though I just copied the text from someone’s post though I don’t recall who it was. Anyhow this is what I see instead of a video clip, it’s just text. https://VIDEO_URL?video_id1f7c99bd3e758bf
bb1fac4ee5a8d59b797I
@ogr10 thanks, no home base and not accessing the form through the app, just using my phone with Chrome browser. Everything’s up-to-date as far as I know…
I can only watch the video in my desktop browser, unfortunately not on my phone.