I had recently purchased the Eufy wireless S330 with homebase and coneected 11 cameras to it. I had opted to get cloud storage until i was able to get a WD Blue HDD drive for the homebase. When i finally did i had to restart my homebase and restart the indoor Eufy Cameras to detect i had a hard drive to run them continuously. However no matter what i do the S330 will not detect the hard drive i had purchased and keeps saying i have cloud storage when i had canceled it. Is there anyway to fix this i really want the 4k settings on record and run them 24/7 but to no avail. I factory reset them, i removed them then added them and nothing. What gives. Need help.
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It sounds as though you’re trying to expand the Homebase’ storage using the WD Drive attached to the USB input - this does not work: Input one is for charging the cameras although it should also be available for archiving purposes - however, this doesn’t seem to be working on the current firmware ;(.
You can expand the Homebase storage using an internal 2,5" disk up to a max. of 16 TB (although I haven’t found a drive this big yet). I’m using a 1 TB extension drive on a 9 camera system with lots of traffic for both internal and external cameras (event triggered, not 24/7), and only now after about 15 months is the Homebase storage approaching 90% full.
Hope this helps,
Roy
@mik10350
Were you able to sort it out?
Double check your Storage Settings for the camera and HomeBase.
