Web Portal Access

in comon with many manufactures i understand, Eufy have made a product that is not secure. In order to create some security, they are dumping the job on owners. Im absolutly furious, that both my camera were disabled by the demand for a pin, but actually told me the battery were flat. IO knew I had charged tem in november, but i got out the ladder, in the colds, climbed up, unscrewed the camera and took it to the charger.
I came bake to the demand for a pin, sorted that out, but it was not straightforward - there is a sidebar on the left side of the app main page, you access it by pressing the three lines. Once I had a pin i entered it and low and behold the camersa I had taken down jumped back to life.
One thing is absolutly certain, I will not recommend this cam. It has too many flaws, has to be checked very frequently and not just for the battery, but to see whether Eufy have turned it off because they have a problem. Its dark here in the UK, Ive got to go climb my ladder again.

2 Likes

The Eufy system is falling apart - I used to like using PC to monitor camera view as well - now we have been dumped on from a great height…

1 Like

I tried this a few times, entered the PIN and could not look at any of the cameras, kept timing out and failing to connect to cameras… Eufy system is falling to pieces before our eyes, and I just got extra cameras for our system and can only monitor then via phone app…

2 Likes

Tried it too. My Security app is the latest version 4.8.2_2026 (EU) but when I enter the generated safety pin it is refused as being wrong…How to proceed?

Very unhappy. Just arrived overseas for a month, I ONLY have my laptop with me. I want to view and manipulate my security camera system. CAN’T DO IT !!??

1 Like

The side at is located in the web portal you have to go to eufy .com first once in device view the sidebar is accessible

Within the Control Center, locate the option specifically named Web Portal Access or something similar. This setting allows you to enable access Geometry Dash Free to view your cameras through a web browser.

Does Eufy even read these forums? Is there a plan to get web portal working without needed a stupid key every 24 hours so I can set up a monitor for them? If not, I need to find a new manufacturer.

I just got a eufy cam and going to the web portal option in the app to enable it is simple enough. The problem I’M having is that after 5 minutes, the stream times out and I have to click on it again on the browser. I have tried two different browsers…same result.

Make sure your Eufy Security app is updated to the latest version, as the interface may have changed. If you still can’t find the Sidebar, try accessing the Web Portal Access settings under Account Settings or Device Settings instead.Enjoy my favorit app honista lite apk

Enabling Web Portal Access is a crucial step in accessing your Eufy security cameras online. By following the steps outlined above, you should be able to navigate the app more effectively and access your cameras without issues. If you encounter further difficulties, don’t hesitate to seek help from Eufy support.

Hi all, for those having issues with Enabling Web Portal Access. Open your app and there’s a profile pic and your sign-in name in the upper left corner of the app. Click the picture and it will bring up the sidebar control center and there you can enable the Web Portal Access. Hope this helps and have a nice day!

1 Like

:grinning_face_with_smiling_eyes:

Boy am I glad I bought this trash camera. :crazy_face::roll_eyes:

Same problem as everyone else horrible product made horribly…

I really wish these companies would get their s*** together and actually produce something they say they’re producing…

It gets tiring…

Companies creating web portals that are absolute trash and acting like we are the ones who should automatically understand how their ignorance works.

There is no sidebar on the web Portal you have to go into your phone app.

Isn’t that absolute stupidity?

Yes yes it is…

It’s sooo simple even a corporation should have been able to figure it out…

Because someone using the web portal (and you all might want to sit down for this if you work for eufy) If they’re using the web portal they might not have access to their phone. :exploding_head:

Which is probably why they’re using the web portal…

You fooking geniuses you…

Glad I haven’t purchased more products before hand.

Camera will probably be going back.

Thank you for helpful advice

Only just got a video doorbell would like to be able to answer from my Amazon echo show, can see the video but even after unlocking the microphone there is no sound to those at the door any ideas?

So with the new update, where is the control center to generate a web portal access code, now?

I’m here in Jan 2025 on iOS with the same issue as I’d like to set up viewing on a PC and iMac. I see someone resolved it by logging out of tts mobile app & logging back in. I’ll try that.

Profile Pic > Settings > Security > Web Portal Access.

This is not intended for open ended access though, it is time boxed to a max of 24 hours. If you want it logged in and to stay logged in you will need to pair it with some form of HomeKit/Alexa/Google Home/Home Assistant etc. etc.

Use you Phone apps to solve the live view camera on PC. These are steps to follow.
After log in to eufy app from your phone. At main page. look at top left where picture with your system’s name.
Main Page - Tap on Picture - this will bring in Sidebar
From Sidebar Tap on “Setting”
From Setting Tap on “Security”
From Security Tap on “Web Portal Access”
From Web Portal Access “Select enable”
Then need to select time viewing duration up to 24H.
If Choose Live view valid time Tap on “24 Hours” if want live pictures 24 HRS
Tap on “Generate a Safety Pin”
Enter this 6 numbers pin on the desktop. Click on play button you should see live video. If screen black out or spinning you may need to check internet specially wifi connections “Bandwith”.
Hope This help. And I agree eufy need to cut this mess off just simplify thing please.
We paid for this already don’t need jump to all these step to get new pin each time looking at live view.