why can't I red

why can’t I redeem points for coupon? button is greyed out

17 Likes

same🙄

I think they sold out so you gotta keep saving up

I noticed that too. For a couple of days now. I’m going to see if there’s a different way, and will let you know if so…

I noticed this but it worked in the end

Weird

Oh :astonished: :astonished:

Is it relative to the new update version of eufy app ?

I was wondering the same thing. Don’t know how they could “ sell out “ hope you will be able to redeem it I will keep saving

No, this was pre update. Literally just got the update after posting this

I accidentally purchased coupon that suggested all three items would essentially be free. Never received coupon and after requesting a refund, never received that either. Misleading, for sure.

I think they fixed it. This morning it wouldn’t work but i just checked and it is blue again and available

Same with me exact same gift cards as well I just cashed mine in over 2 weeks ago at that time it was only the 20 dollar one that wasn’t available now its both… seems this newest update has really messed things up it took 2 weeks just to get my gift card emailed when doing so previously I got them within 3 to 5 days it took so long just to be emailed to me I missed the sale on the product I was wanting to get with said gift card now I gotta rack em back up and add to my newest gift card so I can get the product at twice the price now

Was dealing with same problem just yesterday but now today it’s available again

Try the web site

Thank you all for your timely feedback. Due to the enthusiastic redemption by everyone, the gift card stock was depleted, which caused the inability to redeem. We restocked the inventory yesterday, and everything is back to normal now!