Hi Guys,
The main 2 issues remaining for me is that I can not have 24hr recording on my indoor Pan/Tilt camera when it’s connected to my Homebase 3, before the disastrous update my camera would 24 hr record onto the memory card in the camera itself. The function will return if I remove it from the Homebase 3 and connect to Wi-Fi but the the camera is useless without the extra features the connection to the HB gives.
The other main issue to switching modes from home to away and vise-versa, if I am connected to wi-fi then it will work OK within 1-2 tries but if my phone is on 4g with a perfect signal it can take about 10 attempts to change the modes on the Homebase and the 4 pan/tilt cameras O have, it wasn’t an issue before the update.
Support have said an update to to be released next week which should fingers crossed address the issues.
Anyone having similar issues?
6 Likes
Interesting, you should have been prompted to select whether your 24/7 recording goes to the sd card or the home base when connecting the cam to the home base ( i believe 24/7 recording it requires you to have the additional storage in the home base to be selected)
Seems bugs, hope the Eufy team can resolve these issues soon
It did when I originally connected my pan/tilt to the Homebase 3 but since dreaded app update that option has disappeared.
My cams are also not recording anymore to homebase 3 since The update. They said to reset every thing. Reconnected every thing and still not working
There was an option to 24hr record to the SD card and alerts to record to Homebase. There is an update to the app next week, hopefully this bug will be fixed in that release
Well the App update was released today and still no 24hr recording on the pan/tilt cameras and all the other issues remain. USELESS!!