About that issue you mentioned, could you please shoot an email to support@eufy.com? Please share your ticket number if contacted earlier, we’ll fast-track your issue and get this sorted!
About that issue you mentioned, could you please shoot an email to support@eufy.com? Please share your ticket number if contacted earlier, we’ll fast-track your issue and get this sorted!
Hi there! Sorry for the hassle. Could you drop an email to support@eufy.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Additionally, if you have any related videos of the issue and the device’s SN (Serial Number), that would be even better. We will have a dedicated engineer follow up on your issue.
Hi there! Sorry for the hassle. Could you drop an email to support@eufy.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Additionally, if you have any related videos of the issue and the device’s SN (Serial Number), that would be even better. We will have a dedicated engineer follow up on your issue.
Hi there! Sorry for the hassle. Could you drop an email to support@eufy.com? I’m sure we can figure it out! Please share your ticket number if you have contacted us earlier, for faster case resolution.
Additionally, if you have any related videos of the issue and the device’s SN (Serial Number), that would be even better. We will have a dedicated engineer follow up on your issue.
This is wonderful 
To Mattie C Eufy’s Security Team. Please stop posting ‘sorry’ replies, and just tell us all what Eufy are doing to fix the app, especially the problem with the iPad 
When will it be available in Türkiye? I hope this huge brand new update solves watching live or recorded videos on mobile net issue
MODERATOR: Please stop telling us to email support…you provided this comment thread for us to post to, and you moderate it….you send all of this feedback to the dev team. We are providing the direct app feedback and reported issues here already. It is now up to you to make sure this gets back to the app team.
Here’s an idea: Have a senior dev post an update or response to the comment thread here so we know you are taking ALL of this significant feedback seriously. The new app is a MAJOR step back in terms of stability and issues and needs to be addressed as soon as possible.
Thank you!
5 Likes
homekit support for homebase3 please!!!
1 Like
Updating the app removed my devices, had to add them back in. Unable to add my doorbell back in as the QR code has worn off. Unless I get support to be able to add the doorbell back in I won’t be using Eufy. Very poor service
1 Like
Why isn’t my camera bell picking up people coming to my door it is f recording
Hi, how do I set it to alert me, on my iPad or iPhone?
Is it possible to see battery power on ab iPad?
Trying to set up groups of common devices to control for example door sensors all at once
Hf
Home base connected camera bell not picking up
Can I schedule my cameras to record only from 6pm to 6am???
Can I share camera viewing access with someone else?